• Banco BMG received the “Best Bank for Investor Relations Brazil 2016” conferred by the Global Banking & Finance Review. This recognition is an eloquent example of the best corporate governance practices that BMG has voluntarily adopted since the creation of the Investor Relations area in 2010. The Bank’s principle is the continuous evolution of transparency and equity in its relations with stakeholders, focusing on value creation.

• BMG received the Best Bank for Investor Relations Brazil 2016 awarded by Global Business Outlook, reinforcing the best practices voluntarily adopted by BMG with its stakeholders.

• Banco BMG won the “Companies that Most Respect the Consumer 2015” prize, organized by the Modern Consumer Magazine (Revista Consumidor Moderno). The Bank invested in customer service infrastructure, technology and training, applying the best governance practices.

• 2nd place in the Época Reclame Aqui Award for the Best Customer Service in 2016, Banking and Financial Services category. This is an annual award for companies that have the best ratings on the Reclame Aqui website, one of the largest Brazilian business complaint websites. The Award reinforces BMG’s commitment to quality customer service.

• The BMG case history won bronze in the Technological Innovation category in the XVI ABT Prize awarded by the Brazilian Teleservices Association (Associação Brasileira de Teleserviços), an important recognition created to encourage the best customer-related practices.

• BMG won the Best Commercial & Financial Services Bank Brazil award from the English magazine Acquisition International.

• BMG received the award “Best Credit Card Payroll Business Provider Brazil 2016” from Global Business Outlook magazine, demonstrating the bank’s commitment to offer the best services and benefits for retirees, pensioners and public servants.